STEP-BY-STEP: Forgotten password and/or can't log in

A sub-forum to read the rules and get some tips on how to use the EPI4Dogs forum.
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Mister Admin
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Posts: 19
Location: Fleurieu Peninsula
Country: Australia
Dog name: Archie & Zilli

STEP-BY-STEP: Forgotten password and/or can't log in

Post by Mister Admin » 10 Dec 2018, 06:35

Members often return to the forum after a period of time away and some find they can no longer log in.

Please note: The main reason for this has been members trying to log into the new forum with their old forum credentials.

:idea: If you registered before July 2018 then your old details will not work. You must re-register to access the new forum.

However, if you've just forgotten your password please try the 'I forgot my password' link before emailing the forum administrators.

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If you still can't log in then please do get in touch and we can reset it to a new password. Once logged in with your new password you can reset it too something memorable in your User Control Panel (UCP)

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