USPS delays in enzyme shipments due to COVID

Epi4Dogs Foundation Inc.’s mission is the advancement of science and education relating to EPI (Exocrine Pancreatic Insufficiency), yielding useful insights and positive outcomes in better managing EPI in dogs and cats. Our goals are to support and/or collaborate with veterinary EPI research and researchers, and to promote EPI awareness by educating the general public, pet owners, pet organizations, rescue and shelter organizations, veterinary schools and veterinarians.
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Junosmom
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Posts: 6
Country: United States
State: California
Pet name: Juno
My name: Carol

USPS delays in enzyme shipments due to COVID

Post by Junosmom » 20 Jul 2020, 16:45

Hi, everyone- I wanted to give the EPI parents who are still on a learning curve (ahem....including me) a heads-up on current enzyme deliveries by the USPS during COVID (I get mine from EnzymeDiane): There appears to be potential delays in deliveries dates- mine was supposed to arrive this past Saturday, but I received a notification on that day that my order was still in transit with no new estimation of delivery date due to COVID (this was all due to the USPS- NOT EnzymeDiane). I called Diane today, and she is going to try to expedite an order to me in the meantime (She is the BEST of the best!). So my takeaway from this is to place orders a week or two earlier than normal.

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Jean
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Posts: 1707
Location: South Liverpool
Country: United Kingdom - England
Pet name: Kara, lost 10th May 2019
My name: Jean

Re: USPS delays in enzyme shipments due to COVID

Post by Jean » 20 Jul 2020, 16:52

That is a pain

and good advice to everyone

Diane is a gem over there

take care


Jeanx
My name is Jean we live in Liverpool in Uk

I am the Forum Director which I am very proud of

My Kara born 21 July 2009 diagnosed with EPI by cTLI test August 2010 TLI = <1...folate 14 Cobalamin 408, shot down to 94, b12 injections every other day

Lowest weight 39 pounds

We used Panzym enzymes, Tylan and Chemeyes b12 capsules

Sadly, on 10th May 2019, we lost her to DM


Jeanx

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Madelon
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Location: Nashville, TN
Country: United States
State: Tennessee
Pet name: Doc

Re: USPS delays in enzyme shipments due to COVID

Post by Madelon » 20 Jul 2020, 21:24

So frustrating! Good advice and Yes Diane is the BEST!! I write the date I open my enzymes on the bag and I know they last just a little over two months so when I'm a month into them I go ahead and order so I give myself at least 4 weeks for delivery.
Madelon, owned by DOC. DOC dx EPI 5/2015 = TLI < .4, B12 406; Folate >24. DOC taught me so much and together we battled and overcame EPI, food sensitivies, environmental allergies but we lost the cancer battle. DOC was dx with hemangiosarcoma 5/2022 and crossed the rainbow bridge July 24, 2022. He is and always will be the love of my life, my soulmate, my heart dog.

Junosmom
Member
Posts: 6
Country: United States
State: California
Pet name: Juno
My name: Carol

Re: USPS delays in enzyme shipments due to COVID

Post by Junosmom » 20 Jul 2020, 21:54

So totally frustrating, indeed! I keep checking the status and it STILL hasn’t budged (the original order). I use the 500-g quantity monthly......admittedly, I haven’t embraced ordering the larger quantity yet, even though I know it’s a little cheaper in the long run. I’ll probably do baby steps by ordering an additional 500-g for the freezer and rotate (I TELL myself it’s logical, but really I know better :lol: ).

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Olesia711
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Posts: 3933
Location: North Carolina
Country: United States
State: North Carolina
Pet name: Izzy
My name: olesia

Re: USPS delays in enzyme shipments due to COVID

Post by Olesia711 » 21 Jul 2020, 20:24

I am so sorry this is happening to you.... it;s so frustrating when thing happen that are out of our control... Glad you spoke to Diane though, she is amazing and i am sure she will try to fix as best she can what the mailing service messed up *sigh* !!!!!
Olesia, was owned by Izzy, a 35lb Spanish Water Dog (SWD), Diagnosed at 1.5 years old - TLI results 1.. Izzy passed away on February 13, 2020 at 15 years old. She lived with EPI for 13+1/2 years. It was because of Izzy that Epi4Dogs was started... she was the inspiration. May her legacy of helping others with EPI continue for as long as needed.........

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