Epi4Dogs

I've been following this group for ten years since my Westie was first diagnosed. It was through members here that I found the company I've used ever since for enzymes. Current brand name is Zypropan, the previous one was Fidogenx ZymeRx, and I forget what it started as. Despite the change in ownership, they always had great service with 2-day delivery. However, I place my most recent order in mid-July and it still hasn't shipped, they haven't responded to two "contact us" messages, and they have already charged my credit card.

I'm wondering (1) if anyone else has had a similar experience with Zypropan and (2) if they've gone bad, are there any recommendations for a new company I should try? I could go back to my vet, but I remember ten years ago the options they offered were way more expensive than the online options.

We've got maybe two weeks' supply left of our current canister so I'm starting to freak out a little bit. Thanks for any advice you may have!

never heard of this one

Enzyme Diane is one loads of people use

Contact your credit card company to get your money back, we use PanTenex and never had an issue. https://www.pantenexdogenzymes.com/

or EnzymeDiane's 6x....
https://enzymediane.com/

look at the 6x products..... https://enzymediane.com/shop/ you can buy as much or as little as you need
I used her products for my Izzy for 14 years, excellent stuff, much less expensive and you can talk to Diane directly and get excellent customer service.

Or... feel free to go to our enzyme list.... and decide which other product you might want to try:
https://epi4dogs.com/enzyme-list/

We also used enzyme diane's 6X and later 8X for Kolby for 11 years. An excellent product and Diane is so helpful and easy to work with.

Barb

Team "Enzyme Diane", here! Great customer service, wonderful product.

Jean wrote: ↑06 Aug 2022, 08:54 never heard of this one

Enzyme Diane is one loads of people use

Thank you!

Michaela wrote: ↑06 Aug 2022, 09:00 Contact your credit card company to get your money back, we use PanTenex and never had an issue. https://www.pantenexdogenzymes.com/

Yes, I was going to give them five more business days and then will contact my c/c company. I'll check out PanTenex. Thx.

Barb wrote: ↑06 Aug 2022, 16:13 We also used enzyme diane's 6X and later 8X for Kolby for 11 years. An excellent product and Diane is so helpful and easy to work with.

Barb

Thank you!

Tuckaboo Pam wrote: ↑07 Aug 2022, 19:09 Team "Enzyme Diane", here! Great customer service, wonderful product.

Thank you!