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POSSIBIITY OF NON RECORDING OF POSTS

Posted: 19 Aug 2022, 10:56
by Jean
During today and yesterday some posts I wrote did not record, I have been advised that I am not alone, I thought it might be because I wasnt using a mouse but its not

This has been reported,and for now it might be be as well to write your post , copy the dialogue pst the original and check if its recorded , if not paste the copy and check . please let me know

Re: POSSIBIITY OF NON RECORDING OF POSTS

Posted: 19 Aug 2022, 11:29
by Olesia711
thanks for letting me know of this issue.... is it just happening to UK folks... or do you know if it is more wide - spread?

Re: POSSIBIITY OF NON RECORDING OF POSTS

Posted: 19 Aug 2022, 11:45
by jilbert57
No it has actually happened to me 3 times in the past couple days. Lol it seems after I write a lengthy post. But fear not it is keeping my swearing up to date :lol:

Jill

Re: POSSIBIITY OF NON RECORDING OF POSTS

Posted: 19 Aug 2022, 11:49
by Olesia711
oh wow!!! so it has happened to you too Jill??!!!! Hmmmmmmmmmmmmmmmmmmmmmmm.....
considering how much I write and write and write..... i am gong to take Jean's advice and copy it 1st and save it somewhere before i hit "submit".

In the meantime.... i will also contact our webmaster...........

Re: POSSIBIITY OF NON RECORDING OF POSTS

Posted: 20 Aug 2022, 05:31
by Mister Admin
Hiya, if anyone can supply answers to any of the questions below this would help troubleshoot if it is a problem here or something more general.

- does it happen when you hit the submit button or before?
- Is it happening only during writing long posts or short ones too?
- only on a computer browser or mobile/cell phones too?
- when on a computer have you switched tabs or switched to another app (mail, Word etc) and then gone back to the post and then it’s gone? Or has it happened in a single window session?
- What browser (Firefox, Chrome, Safari etc) and operating system (Mac/Windows) are you using?

Thanks

Craig

Re: POSSIBIITY OF NON RECORDING OF POSTS

Posted: 20 Aug 2022, 07:21
by Jean
Thanks Craig

questions

any size of post

hit submit and it disappears

computer browser laptop Firefox

not switched apps etc

Re: POSSIBIITY OF NON RECORDING OF POSTS

Posted: 20 Aug 2022, 11:07
by Olesia711
Hi Craig,

thanks for doing this..... it happened to me just a few times... and i will answer your questions as best as i can remember:

- does it happen when you hit the submit button or before? BEFORE (i think)
- Is it happening only during writing long posts or short ones too? LONG POSTS
- only on a computer browser or mobile/cell phones too? I ONLY USE MY COMPUTER WHEN I GO ON EPI4DOGS FORUM
- when on a computer have you switched tabs or switched to another app (mail, Word etc) and then gone back to the post and then it’s gone? Or has it happened in a single window session? CANT REMEMBER….
- What browser (Firefox, Chrome, Safari etc) and operating system (Mac/Windows) are you using? WINDOWS/MICROSOFT EDGE

Re: POSSIBIITY OF NON RECORDING OF POSTS

Posted: 20 Aug 2022, 17:37
by jilbert57
Hi Craig, thank you so much for looking at this.


- does it happen when you hit the submit button or before?
WHEN I HIT SUBMIT
- Is it happening only during writing long posts or short ones too?
BOTH
- only on a computer browser or mobile/cell phones too?
MOBILE IS ONLY WAY I ACCESS FORUM
- when on a computer have you switched tabs or switched to another app (mail, Word etc) and then gone back to the post and then it’s gone? Or has it happened in a single window session?
- What browser (Firefox, Chrome, Safari etc) and operating system (Mac/Windows) are you using?
DUCKDUCKGO

Thanks

Craig

Re: POSSIBIITY OF NON RECORDING OF POSTS

Posted: 20 Aug 2022, 21:18
by Mister Admin
OK, so that's looking pretty random :(

Last questions:

1. for those whose posts disappear BEFORE hitting submit what is happening? Does the page auto refresh or something similar? Exactly what are you doing when this happens

2. for those whose posts disappear BEFORE hitting submit do you get an error message (if so what?). Exactly what happens after you hit submit, what do you see?

ta

Re: POSSIBIITY OF NON RECORDING OF POSTS

Posted: 20 Aug 2022, 21:24
by jilbert57
Oh sorry Craig my phone is a samsung galaxy 9+

Jill